Customer Service Training Videos

Description

Overview One lot estimated to consist of 21 Telephone Doctor Customer Service Training Videos. The collection is classified in used condition. The training videos are designed for call center employees and cover various customer service topics including proactive service, service recovery, communication skills, and customer relationship management. Key Features Contains 21 different training video titles covering comprehensive customer service topics. Training content includes proactive customer service, service recovery steps, communication techniques, and customer relationship management. Covers specialized topics such as handling foreign accents, dealing with angry customers, and phone skills. Includes training on listening skills, questioning techniques, and maintaining positive mental attitude. Condition & Markings This lot is in used condition. Parts may be missing, and repairs may be required. The training video collection includes the following 21 titles: Proactive Customer Service, 6 Steps to Service Recovery, Influencing the Interaction, Essential Elements, How to Deal with Foreign Accent, That's Just Rude, Maintaining Customer Relationships, The Really Angry Customer, Are You With Me, Its Your Call, Service Mentality, Listening Skills, Questioning Techniques, 5 Forbidden Phrases, 6 Cardinal Rules, Business Friendly, Call Center Challenges, From Curt to Courteous, 7 Keys to a Positive Mental Attitude, Essential Phone Skills, and How to Handle Irate Customers. Inspection and Removal Inspection and Removal: Available Monday through Friday, by confirmed appointment only. The site is closed on federal holidays. Contact the property custodian (listed below) to schedule an appointment. Property Inspection: Bidders are strongly encouraged to inspect the property prior to placing a bid to evaluate its condition and suitability. By bidding without an inspection, bidders assume the risk of potential omissions in the description. Removal Responsibilities: The successful bidder is solely responsible for all aspects of removal, including packing, crating, banding, loading, and shipping. The agency will not provide assistance. Authorized Third-Party Removal: The authorized third-party agent must present a Letter of Authorization from the high bidder (see terms and conditions for details), a copy of the purchaser's receipt, and a valid photo ID at the time of removal. Disclaimer The condition of the property is not warranted. Pictures are not warranted.